Help Center

No, but it will be challenging!

Don’t be afraid! With Polga (pole yoga), everybody really does start from scratch…EVERYBODY!  Whether you are someone that hasn’t exercised in over 6 , or never,  or a diehard athlete, everyone can practice Polga (pole yoga).  No matter your age, weight, or fitness level, our Polga (pole yoga) workouts and Sensual are designed to teach you proper techniques that will start you learning in a safe, controlled, yet challenging environment.  You will work hard, but you will have fun! You will feel muscles you never felt worked before!

Know it will be challenging! This will be a totally new way to exercise every muscle in your body. As with most new things, if it’s worth doing, it will be difficult.   Over time, you will feel yourself getting better and stronger and more flexibly, it will give you such a great mental attitude, your body will begin to change and you’ll really look forward to your Polga (pole yoga) workout!

Polga (pole yoga) does not incorporate any pole tricks but instead increases your strength and flexibly and overall wellbeing so if you decided to try some pole dance tricks and spins you are physically and mentally ready.

Yoga attire.  Depending on the workout yoga shorts my be preferred due to the need to “stick” to the pole.  NO oils, lotions or moisturizes. Slippery hands and legs can impede pole gripping and can make for a “slippery” situation.

We also recommend removing all jewelry from your fingers, wrists, neck, ears, ankles, bellybutton, etc. Not only can it damage the pole’s surface, but can cause you bodily injury by scratching or piercing the skin, or even catching onto clothing.

Polga (pole yoga) is designed for all fitness levels. Like other fitness classes, we do not expect that you “get in shape” before registering for our program. These workouts are meant to bring you to the physical level you are looking to achieve by combining strength and flexibility training together

We use our Polga (pole yoga) poles that are deigned for Polga workouts.  We do not use the poles for pole dance tricks and spins in our Polga workouts but the weight limit is 400 lbs if they have been installed correctly by you at home. 

Polga is a combination of pole fitness and yoga.  Polga is a yoga based practice that takes yoga poses and marries them with the pole and sprinkles in a little pole dance.  Polga is the “essence of yoga and the fun of pole”. 

Need to change or cancel your order? 

All POLGA orders are processed and shipped within 72 hours after you place your order, sometimes sooner. Email us immediately at polgapoleyoga@gmail.com and we will do our absolute best to correct the situation. 

Once the order is processed and shipped, the order cannot be cancelled.

Please send us clear photos of the damage to your item, and a detailed description, within 24 hours of delivery to polgapoleyoga@gmail.com and we will replace or repair your piece once it is received and the damage can be assessed.

No worries, we can send it to you! Just contact us at polgapoleyoga@gmail.com and we'll resend it to you!

Yes, you may cancel your order. However, canceled orders are subject to a 20% restocking fee.

Yes, you will automatically receive a tracking number as soon as your order is shipped! If not, please email us at polgapoleyoga@gmail.com with your order # and information. 

Yes, we ship worldwide! Some countries may be subject to additional international shipping charges! Please email us at polgapoleyoga@gmail.com for specific prices and questions. All orders are shipped via USPS.

At times, the courier takes time to update their Shipping Portal but rest assured that if you have received a tracking #, the item has shipped out. Normally, courier will update the shipping portal at that time it arrives to its next destination.

You will receive an email that contains tracking information once your item(s) have been shipped – please allow up to 72 hours for processing. Once shipped most domestic orders take anywhere from 3 to 5 business days to arrive depending on the efficiency of your local postal service. 

However, sometimes backorders do occur which can delay the process. Our goal is always to ship it out to you as soon as possible.

If your order has been deemed undeliverable by the post it will be returned back to us within 7 - 10 business days. If we can solve the problem, we will ship it back to you at no additional cost and you will receive another shipping email notification with tracking info. If we can’t figure out why it was returned to us, we may reach out to you for address confirmation or a new address before we ship it again.

Polga prides itself on being an internationally loved around the world. We will work out shipping arrangements to any country. However, customers are 100% responsible for all international shipping charges, custom fees and importing fees. If an order is rejected by a customer once arriving in the country, the customer will be responsible for a 20% restocking fee and any shipping charges.

1. Products can be returned for a refund no later than 30 days after purchase.
2. Products returned after 30 days are eligible for a store credit for the value it was purchased. Products returned and refunds are subject to a 20% restocking fee.
3. Customers must bear the cost of shipping returned products. 
4. Shipping and handling cannot be refunded for returned goods.
5. Product must not be opened or a refund may not be issued.

All of your information is protected by SSL, meaning that your information is encrypted and can't be stolen when it's sent across the internet. It's the same type of encryption used by banks. 

We work with one of the leading global payment providers – PayPal. PayPal is Level 1 PCI certified (the highest level attainable), and uses the most up-to-date SSL and encryption security techniques to ensure all payments flowing through their platform are protected.

Your card is charged immediately after you make your purchase. For security reasons and the length of time it takes to produce each item, we cannot hold pending charges in our system and charge you when the item ships. See our Refund Policy to learn more about when we issue refunds.

You can enter your discount code in the "Discount Code" section located on the purchase page.