Help Center

Need to change or cancel your order? 

All POLGA orders are processed and shipped within 72 hours after you place your order, sometimes sooner. Email us immediately at polgapoleyoga@gmail.com and we will do our absolute best to correct the situation. 

Once the order is processed and shipped, the order cannot be cancelled.

Please send us clear photos of the damage to your item, and a detailed description, within 24 hours of delivery to polgapoleyoga@gmail.com and we will replace or repair your piece once it is received and the damage can be assessed.

No worries, we can send it to you! Just contact us at polgapoleyoga@gmail.com and we'll resend it to you!

Yes, you may cancel your order. However, canceled orders are subject to a 20% restocking fee.

Yes, you will automatically receive a tracking number as soon as your order is shipped! If not, please email us at polgapoleyoga@gmail.com with your order # and information.