Help Center

FAQ

What is Polga?

Will Polga (pole yoga) be too hard for me?

Will I fall on my head?

What should I wear?

How fit do I have to be to feel comfortable with the workout?

What is the weight limit of the poles?

How is Polga different from Pole Dancing?

Order Fulfillment

Can I modify an order?

My item arrived damaged?

What if I didn't receive a confirmation email?

Can I cancel my order?

Shipping

Will I receive a tracking number?

Do you ship worldwide?

Why is my tracking # updated?

How long will it take to receive my order?

What if my order was "returned to sender"?

International customs and importing fees

Are there refunds?

Payment Information

Is it safe to enter my credit card information on your site?

When will my card be charged?

How do I enter a discount code?